PRIVACY POLICY

Family Chiropractic Center, P.A.

Effective Date: March 30, 2026

Introduction

Family Chiropractic Center, P.A. ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit forms on our landing pages, or interact with us via phone, email, or text message.

Information We Collect

We may collect the following personal information when you submit a form on our website or landing pages, call our office, or opt in to receive communications from us:

  • Full name

  • Phone number

  • Email address

  • Reason for visit or inquiry (e.g., auto injury, general chiropractic care)

  • Insurance or claim information (if voluntarily provided)

We do not collect sensitive health information through our online forms beyond the general reason for your visit.

How We Use Your Information

The personal information we collect is used for the following purposes:

  • To schedule and confirm appointments

  • To send appointment reminders via SMS/text message

  • To follow up on your inquiry or form submission

  • To communicate relevant information about our services

  • To improve our website and patient experience

We will never sell, rent, or share your personal information with third-party marketers.

SMS/Text Message Communications

By submitting a form on our website and checking the SMS consent box, you agree to receive text messages from Family Chiropractic Center at the phone number you provided. These messages may include appointment confirmations, reminders, and follow-up communications.

  • Message frequency varies based on your interaction with our practice

  • Message and data rates may apply depending on your carrier and plan

  • You may opt out at any time by replying STOP to any text message

  • For help, reply HELP or contact our office directly

How We Store and Protect Your Information

Your personal information is stored in secure, HIPAA-compliant systems. We use industry-standard security measures to protect your data, including encrypted connections (SSL/TLS), access controls, and secure data storage. Only authorized staff members have access to your personal information.

Third-Party Services

We use trusted third-party services to help manage our communications and patient scheduling, including our CRM/patient management platform and call tracking services. These providers are contractually obligated to protect your data and only use it for the purposes we specify.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your personal data (subject to legal and regulatory requirements)

  • Opt out of SMS/text communications at any time by replying STOP

  • Opt out of email communications by clicking the unsubscribe link in any email

Cookies and Tracking

Our website and landing pages may use cookies and similar tracking technologies (such as Google Analytics and conversion tracking pixels) to understand how visitors interact with our site and to improve our services. You can control cookie settings through your browser preferences.

Children's Privacy

Our online forms and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

Family Chiropractic Center, P.A.

530 Walnut Street, Farmington, MN 55024

Phone: (651) 463-2225

Website: familychiromn.com